Returns & Claims

Returns & Claims Policy

We stand behind the quality of our products. If there is an issue with your order, please notify us promptly.

Claims Window:

All claims for damaged, missing, or incorrect items must be submitted within 48 hours of delivery.

Non-Returnable Items:

Due to the nature of wholesale and foodservice packaging, opened or used items are not eligible for return unless damaged or defective upon arrival.

How to File a Claim:

Please contact customer support with your order number, business name, and photos (if applicable).

Claims are reviewed promptly to ensure fair and timely resolution.